Privacy and cookies policy

03.06.2022

A.  Privacy principles 

I. Personal data

1. NEUCA S.A. with its registered office in Toruń, ul. Forteczna 35-37, 87-100 Toruń (hereinafter: "Company"), the owner of the www.neuca.pl website respects your privacy and values your trust. It therefore stores the personal data obtained with the greatest care, in accordance with the Company's privacy policy.

2. The www.neuca.pl website offers the possibility to use the services described in the Terms and Conditions available on the website.

3. NEUCA S.A. acts as the Controller of the personal data processed in order to provide the services it offers.

4. This privacy policy contains information regarding the processing of personal data you may provide to us when using the Website and the use of cookies on our Website. 

5. Your personal data shall be processed and secured in accordance with the principles set out in particular in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) - hereinafter: GDPR.

II. Collection of personal data

1. When asking you to provide your data, the Data Controller always explains why he needs it. Only the data necessary for a specific service is collected and only used for that service.

2. The Data Controller will only collect personal data for specific, clearly specified and legitimate purposes, presented before or at the time of data capture, and will not use it in a way that goes beyond those purposes.

3.  Only information that is adequate, relevant and not beyond the purpose for which it is collected will be collected. If necessary, the Data Controller will take all reasonable steps to verify the accuracy and timeliness of the personal data collected.

III. Storage period

Your personal data will not be kept longer than necessary to fulfil the purposes for which the data was collected or longer than is required by law or the legitimate legal interest of the data controller.

IV. Data security

1. The data controller has taken measures to ensure the confidentiality, security and integrity of your personal data.

2. The data controller takes great care to ensure that your personal data is not modified, shared or otherwise misused by third parties who are not authorised to access the data.

3. Any action by the User which may be considered potentially dangerous and illegal may lead to the blocking of the User/session.

V. Links to third party sites

Links to third-party websites may be provided on www.neuca.pl. The Company has no control over these sites and is therefore not responsible for the practices of third parties regarding the confidentiality and security of your personal data. It is therefore advisable to read the privacy policy posted on such sites before using them and before providing personal data.

VI. Agreement to this privacy policy

Your use of the Website indicates your acceptance of these privacy policy terms. If you do not agree with any provision of the policy, please do not use the service and do not submit personal data.

B. Details of the processing of personal data

Depending on your relationship with the Company, your personal data may be processed on different legal bases and for different purposes. The following provides information on the processing of your personal data as part of the functionalities offered through the Website.

I. Personal Data Controller

The Data Controller of the personal data is NEUCA S.A. with its registered office in Toruń at ul. Forteczna 35-37, 87-100 Toruń, entered in the register of entrepreneurs by the District Court in Toruń, VII Economic Division of the National Court Register under KRS no. 0000049872, REGON: 870227804, NIP: 879 00 17 162; BDO: 000039852, who can be contacted via e-mail address: neuca@neuca.pl, tel. 56 669 40 00 or at the registered office address shown above.

II. Data Protection Officer

For all matters concerning the processing of your personal data and the exercise of your rights in relation to data processing, you can contact the Data Protection Officer, Dorota Neubauer, via:

  • e-mail address: iod@neuca.pl or 
  • postal address: Data Protection Officer Neuca S.A., ul. Forteczna 35-37, 87-100 Toruń

III. What is the purpose, legal basis and duration of the processing of personal data?

In connection with your use of the website, your personal data will be processed for the purposes of, on the basis of and for the duration of:

Service or functionality in relation to which personal data is processed    Purpose of processing    Legal basis     Processing period
Newsletter Sending you a newsletter that contains information about the entities and activities of the NEUCA Group, current events, promotions and activities in the area of health care, in particular in the pharmacy and health market, which includes, among others: opinions and statements influencing the above-mentioned markets, new regulations, new products available in the above-mentioned markets, events, conferences and events, research and analyses concerning the above-mentioned markets, educational platforms and activities, applications and technological solutions, as well as marketing and promotional activities carried out in the above-mentioned markets. Acceptance of the regulations and the legitimate interest of the controller, i.e. Article 6(1)(b) and (f) GDPR, and the controller's legitimate interest is the preservation of evidence for the establishment, investigation or defence of possible claims Until you unsubscribe from the newsletter or until NEUCA S.A. ceases to publish the newsletter.
Necessary cookies Storing cookies on the User's device for the purpose of enabling the functioning and use of the Website. The controller's legitimate interest, Article 6(1)(f) GDPR, which is to enable the smooth functioning of the Service and the presentation of content Until the browser session ends: renderCtx 1 year from the start of the session: CookieConsentPolicy 3 hours from the start of the session: Force-proxy-stream, force-stream
Analytical cookies  Saving cookies on the user's device for analytical purposes  User consent, Article 6(1)(a ) GDPR Until such time as consent is withdrawn by the User deleting or blocking cookies in the browser (for a description, please refer to section C, point. IV below), but for no longer than 24 months. 
Functional cookies Storage of cookies on the User's device for functional purposes User consent, Article 6(1)(a ) GDPR Until such time as consent is withdrawn by the User deleting or blocking cookies in the browser (for a description, please refer to section C, point. IV below), but for no longer than a period of 3 hours.

IV. Is it compulsory to provide personal data?

The provision of personal data is voluntary, but necessary to fulfil the purposes for which they are to be or have been collected.

V. What are your rights regarding the data processed?

You each have the right of access (Article 15 GDPR), rectification (Article 16 GDPR), erasure (Article 17 GDPR), restriction of processing (Article 18 GDPR), portability (Article 20 GDPR) and the right to lodge a complaint with the President of the Data Protection Authority. If your personal data is processed on the basis of your consent, you have the right to withdraw your consent at any time. Consent can be withdrawn by submitting a request by email to neuca@neuca.pl or iod@neuca.pl. You can withdraw your consent to cookies by deleting the cookies in your browser and not accepting cookies on the Website again, and by changing your browser settings. For information on how to change your settings, uninstall or prevent the installation of cookies, please see section C Cookies pt. IV below. The withdrawal of consent does not affect the lawfulness of the processing carried out on the basis of consent before its withdrawal. Due to your particular situation, you have the right to object at any time to the processing of your data on the basis of the legitimate interest of the controller. The controller will no longer be allowed to process these personal data unless the controller can demonstrate the existence of compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or grounds for the establishment, exercise or defence of claims. To exercise the above rights, please contact the data controller or the data protection officer.

VI. Who can be the recipient of the data?

1. The recipients of your personal data will be those who, in connection with the provision of services, need to have access to it. Such persons act under the authority of the Data Controller or under a data processing entrustment agreement. The data is protected against unauthorised access. Your personal data, without your consent, is not passed on to external parties for their own use.   

2. Personal data may be forwarded only to the extent necessary and only to those entities that need to have access to it, in particular IT service providers, a marketing agency and a mailing system provider if you have subscribed to the newsletter. All partners who process personal data on the basis of entrustment agreements for the processing of personal data act solely on the instructions of the controller and ensure data security. 

3. In addition, your personal data may be made available to entities and authorities authorised to process such data under applicable legislation. 

C. Cookies

I. What are cookies?

1. A "cookie" is understood to be computer data, in particular text files, which are files that are stored automatically by the web browser you are using on your end device (e.g. computer, smartphone, tablet) when browsing the website.

2. The data stored in cookies includes information about your use of the website (sub-pages and content displayed), the date and time of your visit and other information about your activity on the website. Cookies usually also contain the name of the website from which they originate, the time they are stored on the end device, the IP and a unique number.

3. Based on the logs, statistics may be generated to assist in the administration of the Website and the server. Aggregate summaries in the form of such statistics do not contain any identifying characteristics of visitors to the Website.

II. What do we use cookies for?

1. Cookies, are used to create anonymous, aggregated statistics that help to understand how the User uses the websites, provide information about the type of device used, as well as the type and version of software, which allows to improve their structure and content, excluding the personal identification of the User.

III. Jakich plików cookie używamy?

1. Necessary - these cookies are necessary for the proper operation of the website or functionality that the User wishes to use. They are used to:

a) optimise the website for the devices and browsers used by Users, so that the User's computer, tablet or phone will display the website correctly and clearly,

b) remember whether the User has consented to the display of selected content on the website,

c) maintain the User's session when they visit the site.

2. Analytical - we use analytical cookies to:

a) improve the functioning of the platform, 

b) measure, without identifying the User, the effectiveness of the actions taken and the content presented, 

c) produce aggregate statistics and analyses that help to understand how the platform is used. These measures allow us to continuously improve the structure and content of the platform to make it as responsive as possible to users' needs.

In the case of analytical cookies, we use Google Analytics tools. Google Analytics is a website analysis service provided by Google Inc. which provides aggregated and thus anonymous statistical data on website visitors. For more information on this tool, follow the link:  https://support.google.com/analytics/answer/6004245?hl=pl.

3. Functional - we use these cookies to enhance the functionality and performance of the Website. The purpose of these cookies is to enable you to use our website in a way that is better tailored to your personal preferences based on your previous visits and selected settings. 

4. We provide the opportunity to use social features such as sharing content on social networks and subscribing to a social profile. The use of these functions may involve the use of cookies from social network Data Controllers such as Facebook.

IV. How do I change my settings, uninstall or prevent the installation of cookies?

1. By default, your web browsing software allows cookies to be placed on your end device. These settings can be changed to block the automatic handling of cookies in your browser settings or to inform you whenever cookies are sent to your device. Detailed information on the possibility and handling of cookies is available in the settings of your software (web browser). Restricting the use of cookies may affect some of the functionality available on the website or prevent you from using certain website features and performing certain activities.

2. Cookies can be uninstalled by deleting them one by one by type of cookie or all at once.

3. Poniżej przedstawione zostały instrukcje dokonywania zmian ustawień oraz usuwania plików cookie w popularnych przeglądarkach:  

a) Mozilla Firefox: the "Tools" menu, select the "Options" tab, then "Privacy" and "Delete cookies" - https://support.mozilla.org/pl/kb/Włączanie i wyłączanie obsługi ciasteczek

b) Internet Explorer: the "Tools" menu, select the "Internet Options" tab, then select "General", "Browsing History", "Settings", the "Temporary Internet Files and History Settings" window and finally "View Files" - https://support.microsoft.com/pl-pl/help/278835/how-to-delete-cookie-files-in-internet-explorer

c) Google Chrome: "Privacy" tab in the "Settings" menu, select "Content settings", then "All cookies and page data" and "Delete all"  https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=pl

d) Apple Safari: "Settings", "Safari" and select "Erase history and site data" - https://support.apple.com/pl-pl/guide/safari/sfri11471/mac

4. It is possible to set your browser to block cookies or to warn you before they are installed each time. Settings vary from browser to browser. Instructions on how to use cookies can be found in the "Help" menu of your browser.

5. The user can opt out of Google Analytics cookies by clicking on the link below and downloading the add-on: http://tools.google.com/dlpage/gaoptout 

V. The length of time cookies will be stored on the User's terminal equipment

1. Two types of cookies are used - 'session' and 'permanent'. The first are temporary files that remain on the User's device until the User logs out of the website or shuts down the software (web browser). Persistent files remain on the User's device for the time specified in the parameters of the cookies or until they are manually deleted by the User.

2. Temporary cookies - these are placed for the duration of your browser (session) and are deleted when you close your browser or leave the website.

3. Permanent cookies - are not deleted when the browser is closed and remain on the user's device for the time specified in their parameters or until they are manually deleted by the user.

4. The logs collected in the logs are stored indefinitely as material for service administration and security. Aggregate summaries in the form of statistics do not contain any identifying characteristics of users visiting the site.

VI. Final information

1. The stored information and access to cookies will not cause any configuration changes to the User's device or the software installed on it.

Privacy Policy effective as of June 3, 2022 Any amendments to this document will be made at www.neuca.pl and will be effective as of publication. It is therefore advisable to check the content of the website regularly.